The more concrete the better: the task, the data it runs on, the systems it has to touch, and what has already been tried. An engineer reads it.
engineering / after you press send
Nothing here is automated. A person reads what you sent and answers it, and the written brief arrives whether or not the answer is yes.
01
An engineer reads it and replies. Not a sales desk, and not an autoresponder with a calendar link.
02
Around an hour, with the people who know the problem. We ask about the data before we ask about the budget.
03
A written brief: what we understood, what we think the hard part is, what is out of scope, and which engagement fits. You keep it either way.
04
NDA, IP assignment and security review, then first commit within 5 business days of signature.