Microsoft Partner ID 7158199SOC 2 Type I in progressIP transfer includedNDA-first engagement

Topic

LLMOps, Evaluation, and Model Choice

The model is rarely the hard part. Keeping a language-model system reliable in production is: versioning prompts, evaluating continuously, tracing every request, and watching quality and cost as real inputs drift away from what you tested. That practice is LLMOps.

It also covers the decisions made before you build: prompting, RAG, or fine-tuning, and open or proprietary models. These are engineering trade-offs with real cost and maintenance consequences, not fashion choices. The articles here are how teams actually decided and operated.

What we would tell you on a call

Choose the model last

Pick the evaluation set, the latency budget and the cost ceiling first. Once those exist the model choice is usually obvious and, more importantly, revisitable: you can swap it when a better one ships instead of rebuilding around it.

Cost is a design decision, not a bill

Context length, retrieval breadth, caching and routing cheap requests to a smaller model are architectural choices made early. Discovering the bill after launch means changing the architecture under load.

Monitor output, not just uptime

A model endpoint can be perfectly healthy while the answers degrade. Sample real traffic, score it against the evaluation set, and alert on the score rather than only on the error rate.

Open or proprietary is a deployment question

It is decided by where the data is allowed to live, what latency you need and who carries the operational burden, far more often than by benchmark scores.

Everything we have written on this

Proof in production

Key terms

LLMOps
The operational practice of running language-model systems in production: versioning prompts and models, evaluating continuously, tracing requests, monitoring quality and cost, and managing rollout and rollback.
Evaluation harness
A repeatable test suite for an AI system: a fixed set of inputs, expected properties of a good answer, and scoring that runs automatically whenever anything changes.Without one, you cannot tell whether a prompt change or model upgrade improved the system or quietly broke it.
LLM as a judge
Using a language model to score another model's outputs against written criteria. Useful for grading qualities that are hard to check with exact matching, provided the judge is itself validated against human ratings.
Cost per query
The all-in token and infrastructure cost of answering one request. Tracking it per feature is what keeps an AI product economically viable at scale.

The service behind this

AI Integration and Operations

Connect, evaluate, and monitor your AI reliably.

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SOC2 Type I In Progress
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