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ThinkscoopGrowth
What we doWorkHow we workNotesThe studioStart a conversation
What we doWorkHow we workNotesThe studioStart a conversation

brand, design
and go-to-market

Thinkscoop Growth

The brand and go-to-market practice at Thinkscoop. Positioning first, then the design system, then the channels that carry it.

What we do

  • Positioning and messaging
  • Brand and design systems
  • Channels and paid media
  • Outbound and content systems
  • All four lines

The practice

  • Growth home
  • Work and specimens
  • How we work
  • Notes
  • The studio
  • Start a conversation
  • Thinkscoop Business Applications
  • Thinkscoop, the parent company

Reach us

contact@thinkscoopinc.com

Capability statementPDF, 232 KB, 2 pagesEntity details, delivery model and practice scope for Thinkscoop Technologies LLP, written for vendor and supplier onboarding. It covers the parent company rather than the Growth practice.

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Thinkscoop Technologies LLPBrand, design and go-to-market. Clients around the world.
Growth/How we work

How we work.

The same four stages whether the brief is a positioning sprint or a channel build. Below that: the shapes an engagement takes, what we hold ourselves to, and what we say no to.

Why the order matters

Decisions first, then everything else.

Design that is not carrying an argument is decoration, so nothing gets made here before somebody has settled what it is arguing. The studio note that sets out why is on the studio page, signed.

Read the studio page

The stages

Decide, build, run, report.

Each stage has something written at the end of it. If a stage produces only a conversation, it did not happen.

01

Read the room

Before anything gets written or designed, we go and find out what is actually true: what you sell, who buys it, what they compared it to, and where the current work is losing them.

  • Interviews with founders, sales and customer-facing staff
  • Audit of the site, decks, sequences and creative you have now
  • A competitive read on what the alternatives are claiming
  • A short written view of the problem, including when it is not the problem you asked us about
02

Decide what you are saying

Positioning is a decision, not a discovery. We put the options in front of the people who can settle it, argue the trade-offs, and write down what was chosen so the rest of the work has something to be consistent with.

  • Positioning statement with the reasoning and the discarded alternatives
  • Message architecture: the claim, the supporting claims and the proof each needs
  • An explicit list of what you are choosing not to say
  • Sign-off from the person who has to defend it internally
03

Build the system

Then the work gets made: the identity, the pages, the collateral, the creative, the sequences. Built as a system with reusable parts, because you will need the twentieth asset as much as the first.

  • Identity, type and colour system with contrast checked to WCAG AA
  • Page designs and copy, responsive from 360px up, specified for build
  • Component library and templates for the assets you make weekly
  • Campaign, sequence and content assets ready to run
04

Run it, then read the numbers

The system goes live on a weekly rhythm and we report what it did, including the parts that did not work. If a channel or a message is not earning its place, we recommend stopping it rather than quietly continuing.

  • Tracking and attribution in place before spend or sending starts
  • A weekly written report with the numbers and what changed
  • A monthly review of what to keep, what to change and what to stop
  • A runbook and full handover, so your team can take it over

Ways to start, and what they cost

Four shapes, with the figures on them.

An order of magnitude rather than a quote. Published so you can rule us in or out before spending a meeting finding out, and the questions those figures usually produce are answered in full on the services page.

Ranges in USD, and an order of magnitude rather than a quote. They are published so you can rule us in or out before spending a meeting finding out, which is a different thing from a price list. What moves a piece of work up a range is the number of audiences, the number of products that have to be described, how many people have to agree, and whether there is a build attached.

Positioning sprint

3 to 4 weeks

$12k to $20k

Interviews, a competitive read, the positioning decision and the message architecture, plus copy for the pages that carry the most weight. You own the output whether or not we do anything else.

Brand and web build

6 to 10 weeks

$35k to $75k

Identity, design system, site design and build-ready specification, with the templates for the assets your team makes every week. Engineering can be ours or yours.

Channel build and run

Build, then rolling with a 3 month minimum

$6k to $15k per month

One or two channels set up properly with offers, landing pages, creative and measurement, then run and reported weekly. We start narrow on purpose.

Embedded growth pod

Rolling, minimum 3 months

$12k to $22k per month

A small standing team across positioning, design and channels, working to your priorities on a weekly cadence, with everything documented as it is built.

What those figures do not carry:

  • Media spend. The budget is yours, paid on your own accounts, and we do not take a percentage of it.
  • Third-party tooling: analytics, CRM, sending infrastructure, scheduling, design software and anything else on a subscription.
  • Photography, film, voice and illustration commissioned from outside the studio, along with the licensing that comes with them.
  • Font and stock licences bought in your name. We specify them and tell you the cost before anyone signs anything.
  • Your own team's time, which on this kind of work is a real cost and the one most often left out of the business case.
  • Translation and localisation, where the work has to run in more than one language. We will scope it and tell you what it adds before it is committed.
Read the pricing questions

How we hold ourselves

Six things we do not negotiate on.

One team, not a relay

The people who decide the positioning are the people who write the pages and brief the creative. Work does not get handed to a delivery team that was not in the room, because that is where the message goes soft.

The words come before the pictures

Design that is not carrying an argument is decoration. We settle what you are saying first, and every visual decision after that has something to be right or wrong about.

Built to be handed over

Source files, ad accounts, sending domains, runbooks and templates are yours from the start. Nothing is held back to make leaving harder.

We report what happened

Including the tests that failed and the channels we would stop. A report designed to protect a retainer is worth less than nothing, because you act on it.

Narrow first

One or two channels, one clear offer, one audience. Running six things at once means none of them get a fair test and you learn nothing you can repeat.

Nothing claimed that cannot be defended

If a number is not measured or a proof point is not real, it does not go in the copy. Marketing that your own sales team has to walk back costs more than it wins.

The honest part

What we turn down.

Saying this in public is the cheapest way to make everything above it credible, and it saves both of us a quarter.

  • A rebrand when the problem is the offerIf the product is not wanted at the price, new colours will not move it. We would rather tell you that in week one than take a rebrand budget for it.
  • Guaranteed lead numbersWe will not quote a cost per lead before running a test on your product. Anyone who does is either guessing or selling you the guess.
  • Six channels at onceA budget split six ways teaches you nothing. If you want everything running from month one, we are the wrong studio.
  • Opinions your founder does not holdWe draft in your voice from your own material and you approve it. We will not manufacture a position for engagement, and we will not publish claims you cannot defend in a meeting.
  • Follower counts as the goalAudience is a means. If the brief is to make a number on a profile go up with no connection to pipeline, that is somebody else's job.
  • Work with no decision-maker attachedIf nobody on your side can settle a disagreement about strategy, the output will get diluted until it says nothing. We ask for that person before we start.

Still the right fit?

If none of that put you off, describe the problem and we will tell you what we think it actually is.

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