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ThinkscoopBusiness Applications
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Thinkscoop Business Applications
Implementation, integration and AI agents on the platforms your business already runs on.

Applications

  • Finance and supply chain
  • Customer engagement
  • Salesforce
  • Enterprise ERP and HCM

Build and run

  • Cloud and DevOps
  • Integration and custom development
  • Migration services
  • Managed services and support
  • Security and governance

The practice

  • All services
  • Platforms
  • Industries
  • Multi-country and localisation
  • How an engagement runs
  • Delivered work
  • Insights

Talk to us

  • Start a conversation
  • contact@thinkscoopinc.com
  • +91 172 521 5050
  • Trust and security
  • About the practice
  • Questions and answers

Registered entity

Thinkscoop Technologies LLP
40C, Aero Arcade, G-Block, Aerocity Near International Airport, Mohali, Punjab 140603, India
+91 172 521 5050 · contact@thinkscoopinc.com

Building software since 2017. Team based in India, working with clients across the United States, Australia and the Middle East. We hold no offices outside India and do not claim any.

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Business Applications/What we do/Managed services and support

Managed services and support

Ongoing ownership after go-live: releases, enhancements and the queue of small things that decide whether people use the system.

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What an engagement delivers

  • A named team that knows your configuration
  • Response times you can hold us to
  • An enhancement backlog that moves
  • Platform updates absorbed without a project

What is in scope

  • A named team who know your configuration, not a rotating queue
  • Response and resolution targets written into the agreement
  • Incident handling with root cause rather than a restart
  • A moving enhancement backlog with your priorities on it
  • Platform updates absorbed and regression tested
  • Quarterly review of what broke, what changed and what it cost

How we deliver it

01

Fit-gap and scope

We map the systems and processes you have now, agree the scope worth doing first, and put a phased plan against it.

  • Current-state systems and process map
  • Fit-gap analysis with a prioritised, phased scope
  • Solution design, data model and integration plan
02

Build and integrate

We configure and build what is in scope, then wire it to the systems either side of it.

  • Configured platform mapped to how you actually operate
  • Apps, automations and extensions built and reviewed
  • Integration endpoints with error handling and retries
03

Migrate and prove

Data is migrated and reconciled against source totals, then tested and signed off before anyone relies on it.

  • Repeatable migration pipelines from the source systems
  • Reconciliation reports matching source totals
  • Test results and sign-off before cutover
04

Go live and hand over

We run the cutover, stabilise it, document what was built and hand it to your team.

  • Cutover support and a tested rollback plan
  • Build documentation and admin runbooks
  • Train-the-trainer sessions and full source handover

Ways to start

Order of magnitude, not a quote. We will not price your programme before we have read your configuration, but you should be able to tell from these whether we are in your range before you spend a meeting finding out.

Scoped assessment

2 to 3 weeks

$8k to $15k

We go through the estate and the processes around it, and come back with the gaps, the options and what each one costs to close. You own the output whether or not we do the work.

Project

8 to 16 weeks, phased

$40k to $200k, by platform

A defined piece of work with a fixed scope, a named team and a go-live date: a module, a migration, an integration set or a reporting layer. Where the work sits inside one country and one operating model, this is usually the right shape and the cheapest way to prove the platform.

Programme

9 to 18 months, phased in country waves

From $350k

A multi-entity or multi-country rollout run with programme governance: a global template designed once, then deployed in country waves with the localisation, statutory reporting and tax obligations sequenced ahead of each go-live. It comes with a programme lead, a template change process and a deployment lead per wave, because a rollout of this shape fails on governance long before it fails on configuration.

Embedded pod

Rolling, minimum 3 months

$14k to $28k per month

Ongoing senior capacity that sits inside your programme under your delivery lead, extending and maintaining the estate alongside your own team.

Questions we get asked

Is this a helpdesk?

No. A helpdesk resets passwords. This is the team that knows why your intercompany posting is configured the way it is, and can change it safely.

What are the response times?

Agreed with you and written into the contract, by severity. We would rather commit to something we can hold than publish a number that means nothing at three in the morning.

Can you support a system somebody else built?

Yes, after a handover review. We need to understand the configuration before we can promise anything about it, and that review is scoped separately.

What this covers

  • Application support
  • Release management
  • Enhancement backlog
  • User enablement
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Related

Also in run and scale

Security and governanceAccess, data handling and audit position, set up so procurement and internal audit both clear it.Embedded delivery podsPlatform capacity that joins your programme as a team, under your delivery lead, rather than arriving as individual contractors.

Tell us what the system is costing you.

Bring the process that is breaking and we will tell you what it takes to fix it, including when the answer is not a project.

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