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Microsoft Partner ID 7158199SOC 2 Type I in progressIP transfer includedNDA-first engagement

Thinkscoop Business Applications
Implementation, integration and AI agents on the platforms your business already runs on.

Applications

  • Finance and supply chain
  • Customer engagement
  • Salesforce
  • Enterprise ERP and HCM

Build and run

  • Cloud and DevOps
  • Integration and custom development
  • Migration services
  • Managed services and support
  • Security and governance

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  • All services
  • Platforms
  • Industries
  • Multi-country and localisation
  • How an engagement runs
  • Delivered work
  • Insights

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  • contact@thinkscoopinc.com
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Registered entity

Thinkscoop Technologies LLP
40C, Aero Arcade, G-Block, Aerocity Near International Airport, Mohali, Punjab 140603, India
+91 7888558392 · contact@thinkscoopinc.com

Building software since 2017. Team based in India, working with clients across the United States, the UK, Australia and the Middle East. We hold no offices outside India and do not claim any.

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Business Applications/Industries/Legal

Matters, time and billing on one spine.

Legal practices run on matter, time and document, and the systems holding those three rarely speak. The cost lands on fee earners, which is the most expensive place for it to land.

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What the work is for

What changes when this lands.

Capture time where the work happens

Recording that fits how fee earners actually work, so the hour is captured on the day rather than reconstructed.

Bill to the engagement terms

Rates, caps, discounts and billing guidelines held in the system and applied before the bill leaves.

Keep client money separate and provable

Client account handled under the rules, with the reconciliation produced by the platform.

Run matters as records

Matter, parties, conflicts and documents on one record, from opening to archive.

Clear conflicts before the work starts

Conflict and inception checks run against one dataset rather than several.

See matter profitability

Cost, write-off and realisation visible per matter and per fee earner, measured consistently.

What is usually going wrong

  • Time recorded late, or not at all, because capture sits outside the workflow
  • Matter data split between a practice system and a shared drive
  • Billing arrangements the system cannot express, so they are applied by hand
  • Conflicts and intake checks run manually

What we do about it

  • Matter, time and billing configured on one record
  • Document management connected to the matter rather than to a folder
  • Complex fee arrangements expressed in the system, not in a note
  • Intake and conflict checks built into the workflow

Sector capability, not a client reference. This page describes work we do in this sector. It names no client and claims no result, because those belong with an engagement. Delivered work carries the 6 engagements we can show you, with the numbers as measured.

Where this usually starts

  • Customer engagement
  • Integration and custom development
  • AI and agents
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Who has to agree

Different seats, different questions.

A programme like this is signed off by six or seven people who do not share a definition of success. These are the questions each of them tends to arrive with.

Finance

Client account reconciliation that is produced rather than assembled, and a close that is predictable.

Practice leadership

Realisation and lock-up visible early enough to act on, by matter and by team.

Fee earners

Time capture that does not cost billable minutes, and a matter record that is actually current.

Risk and compliance

Conflicts, inception and file retention evidenced under the rules.

Billing

Engagement terms applied by the system rather than checked by hand on every bill.

IT

One platform for matter, time and ledger, with an upgrade path that does not break the client account.

How the programme splits

Four workstreams, run in parallel.

Matter lifecycle
  • Matter opening with conflicts and inception built in
  • Parties, documents and correspondence on the record
  • Engagement terms captured at inception
  • Retention and archive handled to the rules
Time and billing
  • Time capture designed around how fee earners work
  • Rates, caps and guidelines held in the system
  • Narrative and disbursement handling that survives review
  • Bill production without a manual terms check
Client account
  • Client and office money kept properly separate
  • Reconciliation produced by the platform
  • Transfers and residual balances as controlled processes
  • Evidence available without a document hunt
Reporting and profitability
  • Realisation and lock-up by matter and fee earner
  • Write-off visible where it is decided
  • Consistent measurement across practice groups
  • One reporting layer rather than exports

Related

Worth reading next.

WalkthroughA CRM and ERP integrationMaking Salesforce and the ERP agree on the customer, the order and the revenue.

Other sectors

Where else this work lands.

ManufacturingFinancial servicesRetail and ecommerceHealthcare and life sciencesProfessional servicesSaaS and technology